Montefiore organizational performance should be measured by showing accountability of stewardship of the tax payers dollars to show that they are addressing the needs of the society by making progress towards goals (Kovner & Knickman, 2011). The vision is that all organizations within the department have performance measurement systems to reinforce their planning and evaluation activities (Kovner & Knickman, 2011). Planning and evaluating activities is the responsibility of every individual within that department working together to develop valid and useful measures.
Why dont all HCOs have strategic goals like Montefiores? Unfortunately, not all health care organizations agree with strategic planning. Questions about its importance and successfulness have continued. The reason for this is that after decades of research the outcome of strategic planning on an organizations performance is still not clear. Significant benefits from planning have been found in some studies while others have found no connection and some unfavorable outcomes (Kovner & Knickman, 2011). What contributions should the management team make?
Management teams contribute to clarifying common goals and purposes of the organization to their employees. All employees contribute to the organizations success. Organizing people, dollars, services, equipment to accomplish the work required by the employees is another contributing factor the management teams plays a role in (Kovner & Knickman, 2011). Above all, management team contributions are about teamwork, collaboration and being responsible of resources entrusted to them.
Kovner, A. R., & Knickman, J. R. (2011). Jonas & Kovners Health Care Delivery in the United States (10th ed.). New York, NY: Springer.