Servant leadership refers to a servant style and psychological characteristic, be able to serve, support, encourage and enpowering others, rather than regarding themselves as superiors, and always need others to serve. Also known as servant leadership performance of the behavior and attitude of providing services to others, this concept of leadership could be concluded as servant leadership.
The servant leader does not necessarily have formal leadership of the terms of reference, but have characteristics like inspiring, trusting, listening, authorizing and being ethical. Therefore, a leader with the qualities of servant leadership, there will be a different leadership style and behavior. So, the servant leader Exhibition emerged following as:
1. Attaches importance to meet the needs of others;
2.develop members best performance;
3. Guide and motivate members to express themselves;
4. Encourage members to pursue personal growth;
5. Listen and establish organization cohesion.
The leader is a servant, the same attitude and the attitude of the intention of leaders should be like a servant. The founding father of Republic of China, Sun Zhongshan, who actively advocate for the purpose of life is to serve concept, to encourage people to serve others. Servant leadership seems simple, the practice is not easy, unless leaders are willing to change their mentality or slogan. As a leader willing to regard this behavior of serving others as the spirit of sacrifice and dedication requires a great deal of courage and willingness, it will bring some new organizational cultures. Service is human nature, servant leadership is just expanding human nature to carry out by human being. For example, as education directorate or school administrators not only encouraged the students to serve others, but also improve their own self-encouragement to become a servant leader, to exercise respect and charitable spirit, listen with empathy, motivated, and provided social services for students, parents, colleagues.
About the value I grounded in from global cultutal perspective, In the era of globalization, internal personnel communication, communications between enterprises, and communication among enterprises and society and the government have been involved in the network of multicultural exchanges. This requires the leadership of the enterprise must have the globalization of cultural awareness, the fundamental cultural knowledge. For me, I still should improve myself and what I lack of is to enhance self-awareness and to maintain intellectual curiosity and the combination of work and life.
And the most important factor is respect different cultures and perspectives. In order to be able to maintain the effectiveness of the global environment, I think cross-cultural leader must have a significant and environmental conscious and sensitivity. This is not only conductive to communicate with employees of different cultures, but also it is needed to be built the formation of perspective in business, politics and dealing with the government.
The telology and calling of servant leadership, the core is to create an open environment, namely is a productive and satisfactoried working environment. How to create an open environment? First of all, it is needed to build mutual trust. The purpose of trusting others is to let others express your trust, such as through admitting a few small mistakes, and apologize when it is necessary. Another one is only provide positive feedback. When the environment has changed, people were afraid to lose themselves, their own personality characteristics, and their knowledge authority, etc.
The bad effect of negative or constructive criticism is some people would like to maintain their self-esteem as defense. The praise and encouragement based on practical results and honest can eliminate the self-defense consciousness, thus the followers can put their maximum confidence into the innovation of organization construction. The last but not the least, actively and deeply listening can make people feel free to question, analysis and investigation.