Leadership involves good communication among all ranks of the management team and staff. Coaching, mentoring and walking around the office each day getting to know your people personally and their working skills will improve the growth internally and externally of the organization. Effective internal communication starts with our organization having sufficient skills in listening, speaking, questioning and sharing feedback. As a manager, it is my job and my management team to ensure that the most important outcome from the above skills is conveying that we value hearing from others and them hearing from us.
Sharing information on a regular basis with the staff is effective communication and will keep the organizations mission number one in everyones goals. The main differences between internal and external company communications are the content and the audience. Internal communications include employees and shareholders, such as the companys board of directors or stockholders. External communications include clients, prospective customers and the public.